INSIGHTS
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‘Smart Utilities’ and ‘Smart Cities’: the path towards transforming the future
The cities of tomorrow should be environmentally responsible and should focus on optimizing resources, designing better spaces, and leveraging technology for people, businesses, and governments to offer an outstanding quality of life.

Empower your business to better serve your community with Open Smartflex
As the world changes, costumers, governments, and stakeholders require more from their service providers. They are looking for innovation, sustainability, and affordability.

Drive your business models with Open Smartflex
In the utility industry, customers have increasingly high expectations for new programs to meet their needs.

How to boost your utility’s CX with AI Capabilities
To reduce Non-Revenue Water (NRW) levels that can be caused by factors such as meter inaccuracy, leaks, or even theft, water utilities must have technological tools that allow them to have adequate control of their decisions through real-time data support. With Open Smartflex, a software solution that helps water companies face NRW challenges, these utilities will be able to achieve increased profits and greater cost-efficiency.

Manage Non-Revenue Water Successfully with Open Smartflex
To reduce Non-Revenue Water (NRW) levels that can be caused by factors such as meter inaccuracy, leaks, or even theft, water utilities must have technological tools that allow them to have adequate control of their decisions through real-time data support. With Open Smartflex, a software solution that helps water companies face NRW challenges, these utilities will be able to achieve increased profits and greater cost-efficiency.

Empower your Workforce Capabilities with the Modern Solution, Open Smartflex
As utilities become more digital and they begin to incorporate complex systems into their operations, they must invest in innovative technologies that helps guide their users when learning to use the software. Digital adoption platforms are an excellent tool for companies that want to enhance their user’s skills and therefore achieve better results with their commitment to their customers and their company. All of this is possible with Open Smartflex, a modern solution that has already integrated this type of technology and is ready to go.

Be at the forefront of cloud computing with Open Smartflex
Cloud computing is a digital transformation enabler which comes in three different service models to suit the needs of every business. This technology allows companies to offer secure and reliable solutions and services. With Open Smartflex, a modern cloud-based CIS solution, utilities can obtain the benefits of cloud computing and gain more flexibility, scalability, and business continuity in their company operations.

Diminishing IT complexity using a holistic solution
A perfect synchronization across business processes is essential to ensure great company results. However, the complexity of this synchronization increases as new applications are required to support business initiatives. Discover how Open Smartflex helps utilities simplify their IT ecosystem, implement new technologies, and modify their processes, at a lower TCO.

Reduce time to market with Open Smartflex’s evolving capabilities
Multiple forces such as customer expectations, new laws, and market competition are driving transformations in utilities.

Digitally Transform your Water Utility with Open Smartflex
As technologies advance every year, utilities are expected to digitally transform their businesses to stay up to date with the market.

Take your utility’s customer experience to the next level with Open Smartflex’s proactive interactions
Today, customer expectations are higher than ever, and utilities are constantly striving to improve their customer engagement. To boost their customer experience (CX) strategies and take their engagement tactics to the next level, utilities should focus on choosing the right technology provider that offers modern solutions to achieve these goals.

The flexible and holistic solution utilities need
The systems that support utilities’ operation are constantly evolving to meet emerging business requirements and challenging digital customer expectations. Open Smartflex, a holistic CIS solution, allows managing key processes with a CX focus, helping utilities create end-to-end journeys, adjust operational processes with autonomy, and streamline time to market of new products and services.
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