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Discover Smartflex’s DCX Platform

The more personalized the experience, the more valued customers will feel. Our modern CIS solution, Smartflex, helps utilities provide unique customer and employee experiences by offering an extraordinary DCX platform.

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Proactive Interactions Infographic

AI capabilities have become a gamechanger for utilities and can enhance CX strategies by creating delightful experiences, automating customer service processes, boosting overall efficiency, and reducing costs. These capabilities are commonly used through bot integrations.

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