CIS | Customer Information System


Open Smartflex natively manages utilities’ critical business processes, including sales, customer service, rate design, metering, billing, payments, collections, and administrative order management, enabling a seamless business synchronization and highly effective operations. Relying on Open Smartflex, utilities drive incremental revenue by designing innovative value offers beyond traditional services and swiftly implementing flexible pricing schemes to monetize them.

The solution is designed to naturally run on-premise or in the utility’s preferred cloud, either public or private, and assembles a substantial catalog of successful industry practices that accelerate the implementation time and reduce TCO, which is one of Open’s most important ongoing objectives.


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