The Key Players
May 2, 2018 by James Wright
Three Remarkable Shipwreck
CIS on the Cloud
Fort Collins go-live with Open Smartflex
The Key Players
The Key Players
Utilities and telecommunication companies, key players to keep the world running during the COVID-19 era
Solutions
May 2, 2018 by James Wright
Three Remarkable Shipwreck
Solutions
Solutions
Provide utilities with the best-suited applications for decision-making and the adaptability necessary to become market leaders.
Provide utilities with the best-suited applications for decision-making and the adaptability necessary to become market leaders.
How to embrace the essential components of a CX utility
May 2, 2018 by James Wright
Three Remarkable Shipwreck
CIS on the Cloud
Fort Collins go-live with Open Smartflex
How to embrace the essential components of a CX utility
How to embrace the essential components of a CX utility
The changes currently reshaping the utility industry are driven by the need to provide customers with a great experience when interacting with their service providers.
Providing services efficiently, sustainably, and at a reasonable cost has become a challenge for water and wastewater companies, which have been facing issues associated with population growth, water scarcity, environmental issues, aging infrastructure, quality problems, and highly technical and non-technical losses.
Energy
Pressure from environmental policies has led the industry to question the lack of investment in renewable sources and high dependence on hydraulic and fossil resources. Developments such as the decreasing price in solar panels have made customers active
participants in energy generation. Energy companies now need to evolve to meet both regulatory requirements and customer demands.
Gas
Natural gas has been widely adopted as a versatile energy alternative. Its use has extended to several sectors, directly competing with oil and its derivatives. The industry is now preparing to deal with a market that is increasing rapidly while facing challenges such as fluctuating prices, heavier regulations, and environmental concerns.
Non Traditional
The set of core utility services is stagnant or declining. Consumers are demanding more convenience and convergence from their service providers. To overcome these challenges and prepare for the future, many utilities are readying themselves to step towards non-traditional services to create income alternatives and deliver enhanced customer experience.
Water
Water
Providing services efficiently, sustainably, and at a reasonable cost has become a challenge for water and wastewater companies, which have been facing issues associated with population growth, water scarcity, environmental issues, aging infrastructure, quality problems and highly technical and non-technical losses.
Energy
Energy
Pressure from environmental policies have led the industry to question the lack of investment in renewable sources and high dependence on hydraulic and fossil resources. Developments such as the decreasing price in solar panels have made customers active
participants in energy generation as well. Energy companies now need to evolve to meet both regulatory requirements and customer demands.
Gas
Gas
Natural gas has been widely adopted as a versatile energy alternative. Its use has extended to several sectors, directly competing with oil and its derivatives. The industry is now preparing to deal with a market that is increasing rapidly while facing challenges such as fluctuating prices, heavier regulations, and environmental concerns.
Nontraditional Services
Nontraditional
Services
the set of core utility services is stagnant or declining. Consumers are demanding more convenience and convergence from the services they receive. To overcome these challenges and prepare for the future, many utilities are readying themselves for a bold step into non-traditional services to create income alternatives and deliver enhanced customer experience.
Holistic CIS
Open Smartflex is a software solution that covers the most important functional domains and provides an extensive set of ready-to-go industry practices to drive improved business performance across the mission-critical business processes.
Holistic CIS
Open Smartflex is a software solution that covers the most important functional domains and provides an extensive set of ready-to-go industry practices to drive improved business performance across the mission-critical business processes.
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