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WHAT WE DO

YOUR BUSINESS, EMPOWERED

We provide an extensive set of ready-to-go industry practices to drive improved business performance across the mission-critical business processes

Tualatin Valley Water District
&
Clean Water Services

start operations with Open Smartflex on the cloud

LEARN MORE

YOUR BUSINESS, EMPOWERED

With a modern CIS solution designed to digitally transform your utility

Your business, empowered.

With a modern CIS solution designed to digitally transform your utility

Become a smart utility with our leading cloud-based solution

Take your utility to the next level and offer one-of-a-kind customer experiences with our modern solution. Dive into Open Smartflex, the solution to your needs.

150+

Successful implementations and upgrades in utilities and telecommunication companies

35

Years developing, evolving, and implementing our product

19

Countries served with successful implementations

40

Million residential and commercial customers served with our product

We empower utilities to face the biggest industry challenges

What our customers say

Take a look at our solution

Learn about our latest innovation

What makes Open Smartflex unique?

World class solution

Designed for the cloud

Based on a holistic approach

Created for innovation

24/7 availability

Open Smartflex recognized as a leader by Gartner in the Market Guide for Utility Customer Systems

Let us show you how we can help improve your company's performance

Your business, Empowered 

What type of utility are you?

Let us show you how we can help improve your company's performance

Your business, Empowered 

Created for innovation​

Through a modern technology stack that include AI, Chatbots and digital channels, utilities can transform their current customer care processes to a fully online proactive interaction, ensuring a superior customer experience and lower operational costs. 

Designed for the cloud​

Open Smartflex’s modern architecture was designed for the cloud, allowing you to work from anywhere, optimize costs, and implement rapid technology cycles.​

Based on a holistic approach​

Open Smartflex is a modern CIS extended in 3 domains: a mobile workforce management (MWM), meter data management (MDM), and digital customer experience (DCX). Our solution offers you extended capabilities to accelerate your customer experience initiatives and increase your ability to respond to market changes.​

WHAT OUR CUSTOMERS SAY

“The speed at which we launch new products and services has improved dramatically with Open Smartflex.”

Oliver Vasquez

CIO, Coopelesca

“Open Smartflex is a very flexible tool, the same product serves us both for our waste management business and our water business, now we are even considering them for our electric business.”

Miguel Cabal

Systems Director, Veolia Colombia

“Fundamental aspects for us include the low amount of development required to meet our needs and the technical architecture of the solution, which allows us to make developments in the framework without having to depend on the vendor.”

Jaime Acevedo

Operations Manager, Chilquinta EnergĂ­a

Oliver Vasquez

CIO, Coopelesca

“The speed at which we launch new products and services has improved dramatically with Open Smartflex.”

Miguel Cabal

Systems Director, Veolia Colombia

“Open Smartflex is a very flexible tool, the same product serves us both for our waste management business and our water business, now we are even considering them for our electric business.”

Jaime Acevedo

Operations Manager, Chilquinta EnergĂ­a

“Fundamental aspects for us include the low amount of development required to meet our needs and the technical architecture of the solution, which allows us to make developments in the framework without having to depend on the vendor.”

what do you need?

YOUR BUSINESS, EMPOWERED

We provide an extensive set of ready-to-go industry practices to drive improved business performance across the mission-critical business processes

Our north American customers

Our north American customers

150+

Service providers have implemented Open’s solution

34

Years developing, evolving, implementing and supporting our product.

19

Countries served with successful implementations

40

Million end-customers served with our product

6

Million end-customers served in the cloud

150+

Service providers have implemented Open’s solution

35

Years developing, evolving, implementing and supporting our product.

19

Countries served with successful implementations

40

Million end-customers served with our product

6

Million end-customers served in the cloud

What our
customers say

OUR CUSTOMERS

what do you need?

YOUR BUSINESS
EMPOWERED

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Our north American customers

WHAT DO OUR CUSTOMERS SAY

“The speed at which we launch new products and services has improved dramatically with Open Smartflex.”

Oliver Vasquez

CIO, Coopelesca

“Open Smartflex is a very flexible tool, the same product serves us both for our waste management business and our water business, now we are even considering them for our electric business.”

Miguel Cabal

Systems Director, Veolia Colombia

“Fundamental aspects for us include the low amount of development required to meet our needs and the technical architecture of the solution, which allows us to make developments in the framework without having to depend on the vendor.”

Jaime Acevedo

Operations Manager, Chilquinta EnergĂ­a

WHAT DO OUR CUSTOMERS SAY

Oliver Vasquez

CIO, Coopelesca

“The speed at which we launch new products and services has improved dramatically with Open Smartflex.”

Miguel Cabal

Systems Director, Veolia Colombia

“Open Smartflex is a very flexible tool, the same product serves us both for our waste management business and our water business, now we are even considering them for our electric business.”

Jaime Acevedo

Operations Manager, Chilquinta EnergĂ­a

“Fundamental aspects for us include the low amount of development required to meet our needs and the technical architecture of the solution, which allows us to make developments in the framework without having to depend on the vendor.”

We are going places.
So can you.

Visit us at CS Week in booth #806 for a chance to win your way to the NASCAR Cup Series Season Finale