Tualatin Valley Water District boosts customer experience and simplifies bill payments with the help of Paymentus and Open International
By implementing Open Smartflex combined with Paymentus, TVWD, and CWS were able to enhance their customer bill-pay experience, offering their customers options including an online payment portal, agent-assisted channels, and customer communication options.
‘Smart Utilities’ and ‘Smart Cities’: the path towards transforming the future
The cities of tomorrow should be environmentally responsible and should focus on optimizing resources, designing better spaces, and leveraging technology for people, businesses, and governments to offer an outstanding quality of life.
Reload document 
Open in new tab 
Open International and Cityworks come together to transform utilities’ customer experience
Open International is excited to share that they are collaborating with CityWorks in their project with Tualatin Valley Water District (TVWD) and Clean Water Services (CWS).
Empower your business to better serve your community with Open Smartflex
As the world changes, costumers, governments, and stakeholders require more from their service providers. They are looking for innovation, sustainability, and affordability.
Drive your business models with Open Smartflex
In the utility industry, customers have increasingly high expectations for new programs to meet their needs.
How to boost your utility’s CX with AI Capabilities
To reduce Non-Revenue Water (NRW) levels that can be caused by factors such as meter inaccuracy, leaks, or even theft, water utilities must have technological tools that allow them to have adequate control of their decisions through real-time data support. With Open Smartflex, a software solution that helps water companies face NRW challenges, these utilities will be able to achieve increased profits and greater cost-efficiency.
Open International returns to FMEA’s Energy Connections Conference to discuss how utilities can take their customer engagement strategies to the next level
This year’s FMEA Energy Connections Conference and Trade Show will take place on November 2-3, 2022 in Orlando, FL, where industry experts will meet up for two days of discussions and presentations about the energy utility space. During the conference, Open International will talk about how utilities can incorporate advanced technologies to enhance their customer satisfaction.
