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Cognitive CIS: Customer Service for the Utility of the future
In a world that is always changing, utilities are looking for new ways to provide superior and relevant customer experiences.
Tualatin Valley Water District (TVWD) and Clean Water Services (CWS) undertake their digital transformation with Open Smartflex
The implementation of Open’s cloud-based solution will enable Tualatin Valley Water District and Clean Water Services to focus on their core business.
Open International & IBM to transform customer experience in the US utilities market
By teaming, IBM and Open International will work to transform workflows in utilities by bringing additional AI functionalities.
Open is now a member of TMG’s Digital Utility Collaborative
We will participate in a variety of events, webinars, and forums, surrounding the top digital trends in the Digital Utility Collaborative.
Utilities and telecommunication companies, key players to keep the world running during the COVID-19 era
Today, amid an emergency generated by COVID-19, the role of service providers and telecommunications takes on a different meaning.
Open’s commitment to our customers and our people during COVID-19 situation
At Open, our highest priority is to protect the well-being of our employees, customers, partners, and suppliers. COVID-19.
Open Smartflex CIS solution empowers your business on the cloud
Open will share its experience supporting more than 4.6 million customers running on the cloud at the Cloud for Utilities Summit.
Open successfully launched its next generation product at CS Week 2019
The new version of the Open Smartflex holistic CIS solution helps utilities overcome these challenges and stay relevant in an ever-changing world.
Open will launch the new version of its CIS solution at CS Week 2019
The 43rd CS Week will take place April 9-12 in Phoenix, Arizona, where IT service providers, representatives from telecom and utility companies, and other industry players will come together to discuss the future of customer service.
Chilquinta’s Success Story to be presented at CS Week 2019
Chilquinta and Open, will introduce a success story to highlight the benefits of creating a multi-channel customer service model, during CS Week 2019.
Open stands out as one of the Top 25 Utilities Tech Solutions Providers-2018
CIO Applications, a technology-specialized magazine, included Open in its Top 25 Utilities Tech Solutions Providers of 2018
Subace – Mexico City
Open International is pleased to announce finalization of an agreement, to implement its Open Smartflex CIS platform at SUBACE.
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