MWM | Mobile Workforce Management

Open Smartflex empowers utility field crews to work daily in a timely, efficient manner enhancing customer satisfaction by ensuring the responsiveness and priority of the jobs being completed. The solution’s features include support of on-demand planned work, mobile work orders, field crew required asset management and support of third-party operations.

With Open Smartflex, utilities can automate processes to efficiently manage internal and third-party work orders while optimizing the use of resources, resulting in reductions in operating costs, and improved effectiveness. In addition, utilizing integrated mobile technology, field workers are empowered with the tools needed to do their job, no matter where they are, enabling a paperless environment.