Best CIS Implementation Award

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Transform complexity into simplicity!
Gartner® Market Guide for Utility CIS 2025

Working together we can overcome anything

Utilities and telecommunication companies, key players to keep the world running during the COVID-19 era

Until recently, turning on the light, opening the water tap, or surfing the internet seemed like simple actions that were easily taken for granted in our daily lives. Today, amid an emergency generated by COVID-19, the role of service providers and telecommunications takes on a different meaning. Companies in these sectors are crucially important in maintaining the economic and social stability of our countries.

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The Unified Customer Operations Platform

Smartflex is a unified customer operations platform for energy, water, gas, and telecommunications providers. It connects customer information, billing, self-service, meter data, and field operations in one platform, helping utilities simplify complexity, improve efficiency, and deliver better customer experiences. With embedded AI and native integration, Smartflex enables smarter operations, faster service, and long-term business agility.

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We’re thrilled to announce the launch of our technological upgrade project with our customer Interagua Ecuador – Veolia! Thanks to the latest version of Smartflex, Interagua will be able to provide a superior experience to their customers, boost productivity, and stay at the forefront of innovation. Together, we’re driving digital transformation in the utilities industry!