Why should Utilities look for a Holistic CIS to enhance customer experience?
Much has been said about electric vehicles and their environmental and socioeconomic benefits. However, leaving aside the benefits of this technology, there is a large business opportunity for utility companies that are getting prepared to support this new kind of mobility. Learn more about this opportunity to prepare and succeed in this new industry challenge.
With such growth expectations, it is worthwhile to take a look at the immense business opportunity that utility companies have around the electric vehicle market and analyze what steps companies should take to maximize the benefits of these new market conditions.
Given the above circumstances, utilities must also start to analyze the different technological solutions that will enable them to serve this new market successfully. They should take software solutions into consideration, which will support not only the operational side of energy supply but also the commercial management of e-mobility services. Indeed, some Customer Information Systems are already beginning to incorporate the functionalities to provide end-to-end support to this new business model. At Open, we are already prepared to help you succeed in this market.
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