INSIGHTS
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Industry articles
The critical role of field service in improving the customer experience
Customer experience has become a cornerstone of business performance due to the high cost of customer churn; with field service
August 2017
Industry articles
Prepaid Energy: A growing commercial alternative that is here to stay
Prepaid services in the electric utility industry have experienced a boom in recent years, driven by both the evolving demands
May 2017
Industry articles
Non-revenue water management, the challenge facing water and sewage companies
In an effort to increase earnings and achieve greater cost-efficiency, water and sewage companies must confront the critical task of
April 2017
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