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Market requirements and the accelerated pace of technological advancements have led organizations to incorporate bimodal practices into their processes.
Customer Self-Service (CSS) portals have become critical for utilities’ efforts to deliver an outstanding Customer Experience (CX).
Open Smartflex’s self-service portal gives utility customers total control of their relationship and improving their overall experience with the company.
With Open’s remote implementation capabilities, service providers can carry out their technology modernization projects at ease without limitations.
Discover the powerful capabilities that Open Smartflex delivers to utilities to help them build new revenue streams in record time.
Open Smartflex provides utility customers every tool necessary to enroll in special programs through their preferred contact channels.
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