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CIS - Customer Information System Solution | SMARTFLEX
Industry articles

Evolving your CIS without disruptions along the way

As the market continues to evolve at a rapid pace, utilities need to ensure that their Customer Information System provides them with the capabilities they need to cope with industry changes without affecting business continuity. To support utilities’ daily operations, Smartflex provides continuous updates that deliver incremental business value without any disruptions.

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Industry articles

Empowering utilities with Smartflex's future-thinking capabilities

Service providers have a hard time finding the right software solution that addresses new requirements, emerging market trends, and customer expectations while staying functional through time. Smartflex’s future-thinking capabilities help utilities stay relevant, manage key processes, boost customer experience and maintain profitability.

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AI-driven Customer Interactions | OPEN INTERNATIONAL
Industry articles

AI-driven Customer Interactions

AI-driven customer interactions, provide service representatives with a personalized course of action beautifully wrapped to be delivered following an omnichannel CX approach

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