INSIGHTS
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Taking customer experience to the next level with Open Smartflex’s self-service portal
Open Smartflex’s self-service portal gives utility customers total control of their relationship and improving their overall experience with the company.

A Utility of the future needs a CIS of the future
The industry is clearly banking on two main trends, expanding their CIS rather than integrating, and implementing a cloud-based solution, not an on-premise solution hosted on the cloud.

Out of sight, always in mind: Open Smartflex’s reliable and efficient remote implementation
With Open’s remote implementation capabilities, service providers can carry out their technology modernization projects at ease without limitations.

The What, Why & How of Special Programs
Special programs have become increasingly relevant when it comes to lending a hand to customers and to the environment.

Top Six Utility Special Programs
Utilities can use special programs to provide better services to their customers and reduce operational costs, all while adjusting to the new era of environmental awareness.

Digital dragons: are you ready to feed them?
Digital companies, also known as dragons, are beginning to enter the utility industry and are posing as strong market competitors.

How to deal with digital dragons using Open Smartflex
Discover the powerful capabilities that Open Smartflex delivers to utilities to help them build new revenue streams in record time.

Open Smartflex, the go-to solution to implement special programs
Open Smartflex provides utility customers every tool necessary to enroll in special programs through their preferred contact channels.

Embark upon the eMobility journey
Several utilities have begun to create different initiatives to increase customer engagement through innovative offers for emobility.

How regulation can boost electric vehicle adoption
Regulations, as well as the efforts of utilities and manufacturers, must be harmonized to produce a synergy resulting in the general adoption of EVs.

The charging network, a challenge for electric vehicle adoption
By joining forces, governments, utilities, and Electic Vehicles vendors can facilitate the development of a charging network.
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