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Open International has been submitted as part of the Frost and Sullivan’s Frost Radar™: Digital Platforms for Electric Utility and Energy Retail Customer Care and Engagement.
Open International reveals how Artificial Intelligence can transform utilities’ Customer Experience at FMEA’s Energy Connections Conference
The FMEA Energy Connections Conference and Trade Show will take place on November 3-4, 2021 in Orlando, FL, where professionals from all over the industry will come together to share their knowledge and experiences in the electric utility business.
During CS Week, Open International will tackle the ideas of customer journeys and digitalization strategies, turning utilities into successful customer experience-focused organizations.
Efigas and Open International’s digital transformation story was presented at Cloud for Utilities Summit 2021
Efigas have been able to face the operational challenges arising from the pandemic, while also strengthening their customer service and billing operations with Open Smartflex’s cloud solution
The state-owned company will manage its business processes under the cloud operation model of Open Smartflex, Open International’s software solution.
Open International joins the Florida Municipal Electric Association in supporting the Florida public power community
Open International will be participating in the FMEA to share its experience supporting the customer service and billing processes of utilities.
Gasnorp has started its early operation in the Peruvian region of Piura with the support of Open Smartflex
Gasnorp, a subsidiary of Promigas, undertook the challenge of deploying its distribution operations in the provinces of Piura, Talara, Sullana, Paita and Sechura.
Open International and Paymentus are joining forces to deliver unique customer experiences for utilities
This dynamic duo is working together to improve the way customers interact with their utilities and facilitate the way they pay their bills.
Open International has installed 343 solar panels, with the capacity to produce 110 kw of clean energy, to help run their development center.
In a world that is always changing, utilities are looking for new ways to provide superior and relevant customer experiences.
Tualatin Valley Water District (TVWD) and Clean Water Services (CWS) undertake their digital transformation with Open Smartflex
The implementation of Open’s cloud-based solution will enable Tualatin Valley Water District and Clean Water Services to focus on their core business.
By teaming, IBM and Open International will work to transform workflows in utilities by bringing additional AI functionalities.
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