Petroperú, a state-owned company that distributes domestic services to southern Peru, will manage its business processes under the cloud operation model of Smartflex, Open International’s software solution.
Open International is pleased to announce that it has signed an agreement with Petroperú, a Peruvian company in charge of the interim administration of the Concession of the Natural Gas Distribution System by Pipeline Network of the Southwest Concession, in the cities of Arequipa, Moquegua, Ilo and Tacna, to support its billing, collection, sales and customer service processes with Smartflex.
In this regard, Irene Cueva, Head of Customer Service and Systems of Petroperú’s Natural Gas Management, commented,
“We opted for the deployment of Smartflex under an IaaS model because we believe that Open offers us the necessary support to venture into the cloud successfully, guaranteeing the technological evolution of the solution and, of course, compliance with required service levels.”
With Smartflex, Petroperú will be able to take advantage of a software solution that will allow it to unify the commercial and operational management of its three service areas in a single system, thereby enabling a 360° view of its customers, as well as online information, updated in real-time and with 24/7 availability.
Laura Tobaría, Vice President of Business Development at Open International commented,
“We are committed to the success of Petroperú’s operation and to the development of the natural gas industry in this country. With this operation, we can now consider ourselves as the most utilized solution by gas distribution companies in Peru, reaching around 5 million homes and properties supported by our system on cloud platforms”.
