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Service Requests – Self-service and Digital Channels – Scheduling – Resource Planning – Uberization – Service Granted – Magnificent Service
Open International has installed 343 solar panels, with the capacity to produce 110 kw of clean energy, to help run their development center.
The development of Artificial Intelligence (AI) has led people and companies to believe in myths which affect the implementation of this technology.
Market requirements and the accelerated pace of technological advancements have led organizations to incorporate bimodal practices into their processes.
Customer Self-Service (CSS) portals have become critical for utilities’ efforts to deliver an outstanding Customer Experience (CX).
Open Smartflex’s self-service portal gives utility customers total control of their relationship and improving their overall experience with the company.
Tualatin Valley Water District (TVWD) and Clean Water Services (CWS) undertake their digital transformation with Open Smartflex
The implementation of Open’s cloud-based solution will enable Tualatin Valley Water District and Clean Water Services to focus on their core business.
Video: COVID-19 Overcome COVID-19 challenges with a new digital omnichannel platform – Open International.
Video: COVID-19 Model customer aid initiatives in less than 48 hours – Open International.
With Open’s remote implementation capabilities, service providers can carry out their technology modernization projects at ease without limitations.
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