INSIGHTS
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Overcome COVID-19 challenges with a new digital omnichannel platform
Video: COVID-19 Overcome COVID-19 challenges with a new digital omnichannel platform – Open International.
A Utility of the future needs a CIS of the future
The industry is clearly banking on two main trends, expanding their CIS rather than integrating, and implementing a cloud-based solution, not an on-premise solution hosted on the cloud.
COVID-19 Model customer aid initiatives in less than 48 hours
Video: COVID-19 Model customer aid initiatives in less than 48 hours – Open International.
Integration Mathematics eBook
Integrating solutions is a numbers game at the end. The bigger those numbers are, the more they hurt the efficiency of your application ecosystem.
Digitalization Strategy eBook
Improving the CX can be challenging and since customer expectations are constantly evolving, your CX initiatives should evolve accordingly.
Out of sight, always in mind: Smartflex’s reliable and efficient remote implementation
With Open’s remote implementation capabilities, service providers can carry out their technology modernization projects at ease without limitations.
COVID-19 Adapt to change at breakneck speeds
Video: COVID-19 Adapt to change at breakneck speeds – Open International.
The What, Why & How of Special Programs
Special programs have become increasingly relevant when it comes to lending a hand to customers and to the environment.
Top Six Utility Special Programs
Utilities can use special programs to provide better services to their customers and reduce operational costs, all while adjusting to the new era of environmental awareness.
Digital dragons: are you ready to feed them?
Digital companies, also known as dragons, are beginning to enter the utility industry and are posing as strong market competitors.
How to deal with digital dragons using Smartflex
Discover the powerful capabilities that Smartflex delivers to utilities to help them build new revenue streams in record time.
Smartflex, the go-to solution to implement special programs
Smartflex provides utility customers every tool necessary to enroll in special programs through their preferred contact channels.
Utilities Challenges – New Sources of Revenue
Utilities Challenges – New Sources of Revenue
eMobility Whitepaper
The electric power sector is undergoing a rapid transformation as new technology and legislation pave the way for Smart Grids.
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