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Sempra International has completed its technological renovation in Chile with Open Smartflex
Chilquinta Energía S.A. successfully implemented their new customer care and field service solution: Open Smartflex, and is using Open Smartflex to manage all of its subsidiaries in its Valparaiso, Maule, and Biobio regions. Closing this year’s first trimester, Chilquinta Energía S.A., a daughter company of the Sempra International Group, successfully implemented their new customer care and field service solution: Open Smartflex. Chilquinta will now be able to seamlessly manage their customer care, sales, readings, billing, payment management, and collections from
Open introduces new multichannel customer self-service portal
Through this powerful new tool, customers will be able to check their account information, make payments, and submit requests 24/7. Users can say goodbye to long waits and lines to communicate with public service providers. Thanks to the new version of the Smartflex Self-Service Portal, they can access all of their billing and usage information and pay, anywhere, from their phone, laptop, or tablet. This component is natively integrated with Open’s CIS solution. It is the new channel of communication
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