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![Natural Gas Demand Response](https://www.openintl.com/wp-content/uploads/2018/06/Natural-Gas-Demand-Response-300x200.jpg)
Natural Gas Demand Response
The natural gas industry is looking at demand response (DR) as a resource to help itself deal with peak demand on their networks
![Energy Peak Loads](https://www.openintl.com/wp-content/uploads/2018/12/peak-loads-300x167.jpg)
How to get Customers to Reduce Peak Loads
The electrical industry is looking for ways to reshape daily power demand profiles in order to reduce the cost of providing energy to consumers.
![](https://www.openintl.com/wp-content/uploads/2018/12/cloud-electric-utilities-ev-300x200.jpg)
Could Electric Utilities be the future of EV Charging Stations?
Utilities can’t afford to wait around, as EV chargers are already covering America from coast to coast without major utility involvement.
![Implementing kpis customer satisfaction](https://www.openintl.com/wp-content/uploads/2018/11/customer-satisfaction-kpis-300x245.jpg)
Implementing KPIs to drive customer satisfaction
Utility companies require technological solutions to help drive not only operational efficiency but also customer satisfaction.
![The rise of the Telecom market](https://www.openintl.com/wp-content/uploads/2018/10/telecom-market-300x163.jpg)
Is now the time to move into the Telecom market?
Consumers are demanding more convenience and convergence. The reason why many utilities are preparing for a bold step in the telecom market.
![Cybersecurity for utilities](https://www.openintl.com/wp-content/uploads/2018/10/cybersecurity-for-utilities-300x200.jpg)
Cybersecurity for Utilities
Utilities must protect themselves with a comprehensive cybersecurity strategy focused not only on prevention but also on detection and emergency response.
![FCC: Connect America Fund Phase 2 Auction](https://www.openintl.com/wp-content/uploads/2018/09/fcc-connect-america-fund-300x213.jpg)
What you need to know about the FCC’s Connect America Fund Phase 2 Auction
Phase two of the Connect America Fund (better known as CAF-II) will release the vital federal funding required to improve broadband access across America.
![Expand your utility business into the communications sector](https://www.openintl.com/wp-content/uploads/2018/09/communications-utility-open-smartflex-300x200.jpg)
Are you ready to expand into the communications sector?
As a utility and Communications Service Provider (CSP), you need a strong CIS solution which brings the two business arms together into one efficient field operation.
![Open Customer Care Module](https://www.openintl.com/wp-content/uploads/2018/09/customer-care-module-300x199.jpg)
6 ways to give your customers more with Open’s enhanced customer care module
Open has listened to the needs of the industry and developed a new customer care module which gives companies the tools they need to transform their CSC.
![Customer service center - Open smartflex](https://www.openintl.com/wp-content/uploads/2018/09/csr-customer-service-300x202.jpg)
Customer Service Center: three ways to enhance it
Utility customers are constantly increasing their expectations as other industries set the bar for customer service by steaming ahead in this key area
![Rule 21 California Interconnection](https://www.openintl.com/wp-content/uploads/2018/08/rule-21-california-interconnection-300x191.jpg)
California’s Interconnection Rule 21: Where to next?
Interconnection Rule 21 it’s running in California, and the SWIG has already publicly released recommendations for the next two phases.
![Water conservation, water is life](https://www.openintl.com/wp-content/uploads/2018/08/Water-conservation-smart-water-300x195.jpg)
Smart Water: Getting your customers engaged in water conservation
Utilities must leverage customer relationships and the latest technology to encourage water conservation on their networks.
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