INSIGHTS
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Stop losing money due to billing issues
Many utilities are dealing with the constant stress of billing errors, a problem which affects both customer experience and revenue.
Enjoy constant business evolution with Smartflex
By implementing continuous delivery, Smartflex lets companies forget the painful and long upgrade projects of the past.
Millennials and how they’re disrupting customer experience
Millennials have ushered the new era of customer experience and continue to challenge businesses to keep up to their ever-changing expectations
All included: Implement a holistic solution and convert your company into a smart utility
Drive the success of your organization with the support of Smartflex and cover your entire business cycle with a holistic solution.
CIS on the cloud, the new era for utilities
Cloud computing has emerged as the answer to these needs and started to quickly establish itself as a key technology of the utility industry.
Modern challenges need modern solutions
The new generation of CIS solutions provides companies with the autonomy and flexibility to execute innovative business strategies while reducing dependency on support staff
Agile and flexible systems are the answer to the challenges of industry disruption
Service providers are looking for solutions that can extend their core functionality to comply with regulatory changes, customer expectations, and unique business requirements.
The CIS of the future is a holistic solution
Holistic CIS solutions provide a broader range of functionalities than their predecessors, covering commercial and operational customer processes more effectively and with a lower TCO.
Customer expectations are reshaping the technological needs of utility companies
Customer expectations are varied and constantly changing, so it is important that companies stay in close contact with their customers to stay informed about the latest trends.
How to survive in the Microgrid Future
A microgrid can connect and disconnect from the grid to enable it to operate in both grid-connected or island-mode.
Natural Gas Demand Response
The natural gas industry is looking at demand response (DR) as a resource to help itself deal with peak demand on their networks
How to get Customers to Reduce Peak Loads
The electrical industry is looking for ways to reshape daily power demand profiles in order to reduce the cost of providing energy to consumers.
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