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chilquinta award for its technological renovation with Smartflex
News

Sempra International`s subsidiary in Chile, Chilquinta Energy, receives international award for its technological renovation with Smartflex

Chilquinta Chile, subsidiary of Sempra International, is the third largest electricity distributor in Chile. Sempra Energy companies develop energy infrastructure, operate utilities and provide related products and services to more than 32 million consumers worldwide. At the end of the year, The Colombian Software Federation, Fedesoft, with the support of the Ministry of Information and Technology, awarded Sempra International´s Chile subsidiary Chilquinta Energy, and Open International the prize for Best Industry Implementation for Project Clic!, which constituted in the roll

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News

AES El Salvador begins to improve field operations with Smartflex

AES Corporation is one of the world’s largest energy companies, serving more than 10 million customers in 17 countries. One of its subsidiaries, AES El Salvador, distributes power to 1.3 million customers throughout its 4 affiliated companies: CAESS, CLESA, EEO, and DEUSEM. AES El Salvador, has recently started to roll-out its new Smartflex Field Service solution. With this solution, AES is managing a wide variety of field work orders such as installations, maintenance, and emergencies from a centralized dispatch center.

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Gas Natural Fenosa Smartflex
News

Gas Natural Fenosa implements Smartflex to launch its services in Peru

Gas Natural Fenosa partnered Open to support its operations. Gas Natural Fenosa, a global leader in gas and electricity integration, is a multinational group operating in more than 30 countries and serving over 23 million customers. As part of their strategic plan to begin operations in Peru, Gas Natural Fenosa acquired Smartflex, a cutting edge solution that will allow the company to begin commercial operations in the regions of Arequipa, Tacna, Ilo, and Moquegua. Carlos Andres Plata, responsible for the

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News

Sempra International has completed its technological renovation in Chile with Smartflex

Chilquinta Energía S.A. successfully implemented their new customer care and field service solution: Smartflex, and is using Smartflex to manage all of its subsidiaries in its Valparaiso, Maule, and Biobio regions. Closing this year’s first trimester, Chilquinta Energía S.A., a daughter company of the Sempra International Group, successfully implemented their new customer care and field service solution: Smartflex. Chilquinta will now be able to seamlessly manage their customer care, sales, readings, billing, payment management, and collections from one integrated system.

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self service portal smartflex
News

Open introduces new multichannel customer self-service portal

Through this powerful new tool, customers will be able to check their account information, make payments, and submit requests 24/7. Users can say goodbye to long waits and lines to communicate with public service providers. Thanks to the new version of the Smartflex Self-Service Portal, they can access all of their billing and usage information and pay, anywhere, from their phone, laptop, or tablet. This component is natively integrated with Open’s CIS solution. It is the new channel of communication

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