The new version of the Open Smartflex holistic CIS solution helps utilities overcome these challenges and stay relevant in an ever-changing world.
The 43rd CS Week will take place April 9-12 in Phoenix, Arizona, where IT service providers, representatives from telecom and utility companies, and other industry players will come together to discuss the future of customer service.
Chilquinta and Open, will introduce a success story to highlight the benefits of creating a multi-channel customer service model, during CS Week 2019.
CIO Applications, a technology-specialized magazine, included Open in its Top 25 Utilities Tech Solutions Providers of 2018
This award is a recognition of the favorable reception that Open’s products and services have had in both the Latin American and North American markets.
Open International is pleased to announce that it has finalized an agreement with the City of Fort Collins Utilities to deploy its Open Smartflex solution which will provide customer care and billing services to the City’s 170,000 citizens along the northern Colorado front range.
This ranking of Utilities solution providers 2018 highlights the innovation- leading companies that help utilities to face the challenges of their industry.
Last week, Open made its bold entrance into North American at CS Week 2018, dazzling the industry with its innovative new ideas and commitment to excellent customer service.