The FMEA Energy Connections Conference and Trade Show will take place on November 3-4, 2021 in Orlando, FL, where professionals from all over the industry will come together to share their knowledge and experiences in the electric utility business.
The 2021 TMG Utility Forum will take place on October 12-13 on a virtual platform where industry experts will discuss key topics in the utility industry
Smartflex presents a holistic approach that provides utilities with a perfect-at-the-core CIS vested with unparalleled flexibility to create and bill.
During CS Week, Open International will tackle the ideas of customer journeys and digitalization strategies, turning utilities into successful customer experience-focused organizations.
Efigas have been able to face the operational challenges arising from the pandemic, while also strengthening their customer service and billing operations with Smartflex’s cloud solution
Every company with field operations, including utilities, seeks to create the most efficient routes for their crew members to serve customers.
AI-driven customer interactions, provide service representatives with a personalized course of action beautifully wrapped to be delivered following an omnichannel CX approach
The state-owned company will manage its business processes under the cloud operation model of Smartflex, Open International’s software solution.
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USA:
5966 South Dixie Highway, Suite 300 Miami, FL 33143
Telephone: +1 305 265 0310
COLOMBIA:
Cali: Carrera 103 No. 16-20
Telephone: +572 – 331 9999
Fax: +572 – 331 9911
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