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How to boost your utility’s CX with AI Capabilities

How to boost your utility’s CX with AI Capabilities

To reduce Non-Revenue Water (NRW) levels that can be caused by factors such as meter inaccuracy, leaks, or even theft, water utilities must have technological tools that allow them to have adequate control of their decisions through real-time data support. With Smartflex, a software solution that helps water companies face NRW challenges, these utilities will be able to achieve increased profits and greater cost-efficiency.

Open International returns to FMEA’s

Open International returns to FMEA’s Energy Connections Conference to discuss how utilities can take their customer engagement strategies to the next level

This year’s FMEA Energy Connections Conference and Trade Show will take place on November 2-3, 2022 in Orlando, FL, where industry experts will meet up for two days of discussions and presentations about the energy utility space. During the conference, Open International will talk about how utilities can incorporate advanced technologies to enhance their customer satisfaction.

Tualatin and Clean Water go live it's Cloud Billing System

TVWD and CWS start operations with Smartflex on the cloud

With the support of their technology partner Open International, Tualatin Valley Water District (TVWD), and Clean Water Services (CWS), two public utilities in Oregon, US, completed their transition to their new Smartflex v8 cloud-based CIS solution.

Manage Non-Revenue Water Successfully with Smartflex

To reduce Non-Revenue Water (NRW) levels that can be caused by factors such as meter inaccuracy, leaks, or even theft, water utilities must have technological tools that allow them to have adequate control of their decisions through real-time data support. With Smartflex, a software solution that helps water companies face NRW challenges, these utilities will be able to achieve increased profits and greater cost-efficiency.