Be up to date with our most relevant posts and articles in a single place
Utility companies should evolve their business models and take the proper initiatives to achieve energy efficiency.
Utilities also can pleasantly surprise their users by presenting them with unexpected but valuable information.
Utilities often face the problem of deciding whether their new CIS should be deployed on-premise or on cloud services.
Cloud services imply a fundamental change in the accounting model, as utilities do not have to invest in hardware or software.
Open Smartflex, a cutting-edge holistic CIS solution designed to naturally run on-premise or in the utility’s preferred cloud, either public or private.
With Open Smartflex, utilities rely on a powerful configuration tool to model any pioneering product and service to meet market needs.
Utilities must pay special attention to a set of crucial moments related to customer-facing processes to deliver the best experience.
Having a system capable of supporting the key processes and activities of the customer lifecycle is vital to deliver the best customer experience.
Learn more about this opportunity to prepare and succeed in this new industry challenge.
Without a doubt, self-service is not a passing trend, it is a reality that many customers have already embraced in their daily lives.
One of the essential components of customer experience is self-service, which is quickly becoming a “must-have” feature for service providers.
Let us show you how we can help improve your company's performance
Your business, Empowered