INSIGHTS
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Could rural electric cooperatives hold the key to national Broadband development?
Many electric cooperatives are starting to offer broadband in unserved or under-served areas, filling a gap in the market.
Challenges and opportunities for utility debt collection
With the design of flexible systems, these companies can upgrade to more dynamic and personal processes. Smartflex CIS
Renewable Energy Certificates: an instrument for environmental sustainability
A renewable energy certificate, or REC, is a tradable commodity or title that is created when a renewable energy source generates 1 MWh of energy.
Smartflex gives service providers the agility they need to face market and industry challenges
Smartflex is built with advanced technology that gives service providers the flexibility to react quickly and decisively to any changes in the market.
Handle traditional utility services and broadband together with Smartflex
Smartflex is a single solution that supports utilities as they expand into this new market role. Broadband services.
Demand Response: Working with customers to ensure energy reliability
Utilities are now setting up Demand Response Programs that strengthen the role of the customer and improve network stability.
Say goodbye to time-consuming and expensive support for legacy systems thanks to Smartflex’s multi-layered architecture
Legacy systems are the cause to service providers consider upgrading to a modern technological solution with a multi-layered architecture..
Connect to your customers digitally with Smartflex
Companies that provide robust self-service portals empower their clients with 24/7 access to all the information they need about their account.
Measurable, agile and reliable, that’s Open’s new SMART methodology
SMART methodology is the perfect mix between planning, effort estimation, constant customer communication and flexibility in project decision making..
The agile manifesto as the pillar of the hybrid model
The agile manifesto was born to improve project management, proposing a shift in the way to respond to customer needs and demands..
The Hybrid model: a perfect mix of traditional and agile methodologies
Traditional and agile methodologies are not in line with the reality of running of successful business, making the hybrid model the best option.
Discover the new way to understand customers at every stage of the business cycle
Customer centricity requires a specialized strategy when applied to utilities due to the unique nature of operations and customer behavior.
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